Priya S.
Veterinary Clinics Automation Specialist
Six years in clinic front-office operations. Builds intake, reminder and recall workflows that cut no-shows without adding a phone call.
- Claude
- Zapier
- Twilio
- Google Calendar
Delegated AIDelegated AIFor veterinary practices. Works inside ezyVet, Cornerstone and your client messaging tools.
Priya S.
Veterinary Clinics Automation Specialist
Six years in clinic front-office operations. Builds intake, reminder and recall workflows that cut no-shows without adding a phone call.
Maria GomezContent Writer, Delegated AIWrites Delegated AI's guides on automation and delegation.
A veterinary clinic automation specialist builds the workflows that send vaccination and wellness recall sequences from your PIMS, remind clients before every appointment, and capture prescription refill requests after hours without the phone ringing at dinner. They work inside ezyVet, Cornerstone, Avimark, Weave and the tools your front desk already uses every day.
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Your ezyVet or Cornerstone has hundreds of patients overdue for vaccines and wellness visits. Every Monday someone pulls the recall list by hand, calls a fraction of them, and the rest wait another week. And the client who called at 6:45 PM for a refill? That message is still sitting in voicemail.
A recall list that never clears means lost wellness revenue and patients whose preventive care lapses, and a client who reaches voicemail after hours is quietly deciding whether to find a different clinic.
Overdue patients get a text and email sequence automatically, without anyone pulling the list.
Three-touch reminders go out at 5 days, 24 hours and day-of, so the no-show rate drops without a single manual call.
Clients who call or text after closing get an instant response that logs the request and sets callback expectations.
One specialist, one flat price, and every workflow they build belongs to you.
A dedicated specialist covering your front-desk and after-hours window, including evenings and weekends when refill requests and appointment questions come in.
No setup fee. No contract. Stop whenever you want.
Never scoped, never billed per project. The backlog just keeps moving.
Everything is built in your own tools. Cancel and it all keeps running.
A short Friday note on what was automated this week and the hours it saves you.
Academy-trained, background-checked, least-access credentials.
| Delegated AI specialist | Freelance consultant | Automation agency | Doing it in-house | |
|---|---|---|---|---|
| What you pay | One flat monthly rate for 20 hours a week | $75 to $150 an hour | A project fee, then a retainer | A receptionist salary, or your evenings |
| Knows veterinary software | Placed from clinic front-office backgrounds | Depends entirely who you get | Sometimes, on the senior accounts | You do |
| First workflow live | Week one | After scoping and a signed statement of work | After discovery and onboarding | Between consults, eventually |
| Works in your PIMS | ezyVet, Cornerstone, Avimark, whatever you run | If they have used it before | Often only their supported stack | Yes |
| After-hours coverage | Automated capture running around the clock | Billed by the hour | Quoted as a new project | Manual, and only during business hours |
| If you stop | Every workflow keeps running in your accounts | You inherit whatever is documented | Access can end with the contract | Nothing changes |
The consultant and agency columns describe how those engagements are usually structured, not any one firm. Your own quote is confirmed on the intro call.
Your specialist comes AI-trained and fully fluent in:
Claude
Zapier
Twilio
n8n
Google Calendar
Google Sheets
Airtable
Gmail
Slack
NotionTuesday 9:02 AM
Wednesday 8:47 AM
Friday 4:15 PM
The recall list used to be something we kept meaning to get to. By the end of the first week the sequences were running and clients were booking wellness visits on their own. The front desk finally stopped asking when we'd hire another person.
Laura M.Practice Owner, small animal clinicVerified clientRefill requests after hours were turning into a phone tag problem every morning. Now clients get an instant reply, the request is logged, and the vet sees it when they arrive. The phone stopped ringing at dinner.
James K.Practice Manager, three-doctor veterinary clinicVerified clientMonth-to-month, cancel whenever you want. If your specialist is not the right fit, we replace them free. And every workflow lives in your own accounts, so it stays yours either way.
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Every specialist is matched by hand to your stack, your tools and your timezone, which caps how many businesses we can start properly. When this month is full, the next start date is the following month.
One flat fee.
Your dedicated AI Automation Specialist for Veterinary Clinics, 20 hours a week.
Month-to-month. No setup fee. Cancel anytime and keep every workflow.
Thirty minutes. Bring your messiest week. You leave with the three workflows worth automating first, sequenced and yours to keep. If we're a fit, your specialist starts within a week.
Vaccination and wellness recall sequences, multi-touch appointment reminders, after-hours refill request capture, post-visit discharge follow-up texts, recheck scheduling reminders, and client reactivation for patients who have gone quiet. The intro call maps which of those is costing the most right now.
Yes. ezyVet, Cornerstone, Avimark and Shepherd are the most common starting points. Your specialist builds around whatever PIMS your practice already runs rather than asking you to switch platforms.
Your specialist connects to ezyVet's API or uses a scheduled export from Cornerstone or Avimark to read each patient's last wellness date and upcoming vaccine due dates. The recall sequence triggers automatically without anyone pulling a list on Monday morning.
Yes. When a client calls or texts after closing, the automation captures the pet name, medication, and owner details, logs the request for the vet, and replies to the client with an expected callback window. Nothing sits in voicemail until noon the next day.
A three-touch sequence goes out at five days before the appointment, twenty-four hours before, and on the morning of the visit. Each message includes the appointment time, patient name, and a confirmation link. Clinics using this pattern typically see a significant drop in no-shows by the second week.
Yes. Weave and PetDesk are common communication layers in veterinary practices and your specialist can build into either. If your clinic uses neither, Twilio-based automations cover the same texting and calling workflows.
Most clinics have a working recall or reminder sequence inside the first week. The intro call identifies which workflow is leaking the most revenue or time, and the specialist starts there. Later weeks add refill capture, discharge follow-up or whatever is next on the list.
No. You describe the outcome and approve the plan. Your specialist picks the tools, handles the integrations and builds it. Most practice owners and managers are not technical and that is the norm, not the exception.
Your specialist works within the systems your practice already uses and does not store client or patient data outside those platforms. Any workflow handling health records is scoped with your practice's data policies in mind before it is built.
Thirty minutes on your messiest week. The three workflows worth automating first are yours to keep either way.
